Coronavirus Update, March 26

March 26, 2020

PULSE has extended our remote work arrangement for employees through April 30. The vast majority of our employees will continue to work from home until this time. We will continue to evaluate circumstances and communicate any changes.

Contacting PULSE

As a reminder, all help desk lines remain operational, as does our primary phone number. Financial institutions may contact their Account Executive directly or call the Account Management number below. Processors may call their Operations Relationship Manager directly. 

To assist you in getting the support you need during this period, following is a list of key PULSE contact information.

Primary Phone

713-223-1400 / 800-420-2122

Account Management           

877-247-8573

DebitProtect®

866-892-3517 / debitprotect@pulsenetwork.com

Disputes

866-245-0500 / disputes@pulsenetwork.com

Please do not hesitate to contact us if there is anything we can do for you

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Network Operations Uninterrupted by Pandemic
Network Operations Uninterrupted by Pandemic

PULSE is maintaining operational efficiency throughout the pandemic

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Coronavirus Update, March 16
Coronavirus Update, March 16

Remote work arrangement implemented for employees