PULSE Remote Work Environment Extended into 2021

The safety of our employees, our clients and their families is always a top priority for us at PULSE. As the current environment remains a fluid situation, we have made the decision to extend our work from home arrangement for our employees through at least June 1, 2021.

The vast majority of our employees will continue to work from home until this time. We will continue to evaluate circumstances associated with the coronavirus pandemic and communicate any changes.

Contacting PULSE

While our way of working remains changed, our commitment to our customers is steadfast. To assist you in getting the support you need during this period, financial institutions and ATM ISOs may contact their Account Executive directly or call the Account Management number below. Processors may call their Operations Relationship Manager directly. To assist you in getting the support you need during this period, following is a list of key PULSE contact information.

Primary Phone

713-223-1400 / 800-420-2122

Account Management           

877-247-8573

DebitProtect®

866-892-3517 / debitprotect@pulsenetwork.com

Disputes

866-245-0500 / disputes@pulsenetwork.com

Please do not hesitate to contact us if there is anything we can do for you.

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