Coronavirus Update, March 26

PULSE has extended our remote work arrangement for employees through April 30. The vast majority of our employees will continue to work from home until this time. We will continue to evaluate circumstances and communicate any changes.

Contacting PULSE

As a reminder, all help desk lines remain operational, as does our primary phone number. Financial institutions may contact their Account Executive directly or call the Account Management number below. Processors may call their Operations Relationship Manager directly. 

To assist you in getting the support you need during this period, following is a list of key PULSE contact information.

Primary Phone

713-223-1400 / 800-420-2122

Account Management           

877-247-8573

DebitProtect®

866-892-3517 / debitprotect@pulsenetwork.com

Disputes

866-245-0500 / disputes@pulsenetwork.com

Password Resets                  

800-543-3695

Please do not hesitate to contact us if there is anything we can do for you.

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Letter from Dave Schneider, PULSE President